What is Driving Our Organisations to Become Open?

A new collective mentality adopted by customers, suppliers and staff is driving organisations to become open. Why are mindsets changing? What are these new mindsets? What are the implications for leaders?

Three fundamental revolutions have thrown up a new set of challenges for leaders. Here we dive into one, the so-called “Mentality” Revolution, to find out the implications for leaders.

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How do leaders then operate differently? They will start to organise people and tasks based on a fundamentally different set of assumptions about themselves and their role towards others in the firm, and in society.

What does this actually mean? That is what we are exploring through examples and practice here in Jot. We can summarise it all as “being open”, but “open” has to be crafted to actually mean something specific for each leader in each setting. Some things all leaders need to know so far are:

  • you will be credible and influential when you have embraced universal open values (such as fairness, aspiration, inclusion, breadth of view, team, peer-to-peer, collaboration, global, shared interest, one connected world, transparency and trust).

  • your behaviour will be based less on force, silos, competition, sport, winning, self-interest, hierarchy, power play, titles or positions.

  • everyone has a different part to play which is not apparent until we each ask ourselves: how can we build a better organisation? As leader, you can make it easier or harder for others to step into their new fuller contributions.

  • as a leader wanting others to “step up”, your primary task is to create an open enabling environment in which trust and confidence grows. A few simple rules and freedoms can unlock passion, build strength, spread responsibility, bringing innovation and mutual accountability.

How do you get started? Perhaps with a series of open discussions across your organisation, to explore “why and how do we want become a better, more open organistion?”, and take it from there.


  • Draws extensively from Moise Naim’s: The End of Power.
  • Image: by Chappette at